Terms of Service

By accessing or using the Services — including by creating an account, clicking "I agree," or simply continuing to use the platform — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Services.

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Services. By using Pinkk, you represent and warrant that you meet this requirement.

If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.

To access most features, you need to create an account. You may register with an email address and password, or via Google OAuth. You are responsible for keeping your login credentials secure and for all activity that occurs under your account.

You agree to provide accurate, current, and complete information during registration and to keep it up to date. Do not share your account with others or allow unauthorized access. Notify us immediately if you suspect any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms, are inactive for an extended period, or are associated with fraudulent or abusive activity.

Subject to these Terms and your subscription plan, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own internal business or personal purposes.

This license does not include the right to resell, sublicense, or redistribute the Services or any outputs generated by them, to scrape or systematically extract data from the platform, or to use the Services to build a competing product.

You agree to use the Services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Services. You must not:

• Submit inputs or use outputs in a way that violates any applicable law or regulation, including data protection and privacy laws.
• Submit personal data about third parties without a lawful basis to do so where required by applicable law.
• Attempt to gain unauthorized access to any part of the Services, our systems, or the accounts of other users.
• Use automated tools, bots, or scripts to access or interact with the Services in a way that places unreasonable load on our infrastructure.
• Reverse-engineer, decompile, or attempt to extract the source code of the Services.
• Use the Services to harass, defame, or harm any individual or group.
• Transmit malware, spam, or any other harmful or disruptive content.
• Misrepresent your identity or affiliation, or impersonate any person or entity.

We reserve the right to investigate and take appropriate action against violations, including suspending or terminating access.

Pinkk uses Sable Intelligence — its proprietary intelligence layer — along with automated methods to generate analysis reports, confidence scores, and intelligence summaries based on the inputs you provide. These outputs are generated programmatically and are intended to support your decision-making — they are not professional, legal, financial, or investigative advice.

Outputs are informational only. You are solely responsible for how you interpret and act on any analysis or report generated by the Services. Pinkk makes no guarantee that outputs are accurate, complete, or fit for any particular purpose.

Public data and third-party profiles. When you submit social media handles or other public identifiers, Pinkk retrieves and processes publicly available data about those profiles. Customers' obligations regarding the submission of third-party data for analysis, including lawful basis warranties and indemnity, are set out in §7A.

We may update, modify, or discontinue analysis features at any time. Pinkk is not liable for any decisions, actions, or omissions you make based on analysis outputs.

Pinkk is a data research and intelligence platform, not a gambling or gaming service. We do not offer, facilitate, enable, promote, or participate in gambling, wagering, betting, or any other activity regulated under gambling legislation in any jurisdiction.

Where Pinkk provides analysis services to users operating in the iGaming sector — including affiliates, operators, brands, agencies, and content creators — those services consist solely of research into publicly available digital signals and market data. The purpose is to support commercial due diligence, partner vetting, and market research decisions.

Pinkk's analysis outputs relating to the iGaming sector are informational and research-oriented only. They do not constitute regulatory advice, compliance sign-off, legal counsel, or any form of endorsement of any iGaming operator, affiliate program, or gambling product. You remain solely responsible for ensuring that your own activities comply with applicable gambling laws and regulations in your jurisdiction.

Pinkk does not hold, nor is it required to hold, any gambling licence in any jurisdiction. Use of the Services in connection with your iGaming business does not create any regulatory relationship between Pinkk and any gambling authority.

You retain ownership of any content, data, or inputs you submit to the Services ("Your Content"). By submitting content, you grant Pinkk a limited, worldwide, royalty-free license to use, store, process, and display Your Content solely to provide and operate the Services for you.

You are responsible for ensuring that Your Content does not violate any third-party rights, applicable laws, or these Terms. We do not claim ownership of Your Content and will not use it to train intelligence models or share it with third parties except as described in our Privacy Policy.

You can delete your account and associated data at any time using the in-product controls. See our Privacy Policy for details on data retention.

By submitting any social media handle, username, or profile identifier for analysis, you warrant that:

• you have a lawful basis under applicable data protection law to request such analysis;
• you are not submitting data for purposes that violate the rights of any data subject, including but not limited to harassment, unlawful surveillance, or anti-competitive intelligence gathering;
• you acknowledge that Pinkk processes submitted third-party data as an independent data controller under its own Privacy Policy and Legitimate Interest Assessment;
• you will not submit for analysis any profile that you know or have reasonable grounds to believe belongs to a person under the age of 18; and
• if you become aware that a profile you submitted belongs to a minor, you will notify us promptly at [email protected] so that we may delete the associated data.

You agree to indemnify Pinkk against any claims, regulatory actions, or penalties arising from your unlawful submission of third-party data for analysis.

The Services, including all software, design, text, graphics, logos, and other content created by Pinkk, are owned by or licensed to us and are protected by intellectual property laws. Nothing in these Terms transfers any ownership of our intellectual property to you.

The analysis reports and outputs generated for you by the Services are provided for your use under the license in section 4. We do not claim ownership of those outputs. You may use them for your own analytical, marketing, or business purposes, but you may not resell, redistribute, or present them as your own independent work or product without attribution to Pinkk. We make no warranties about the accuracy or fitness for purpose of any outputs.

If you provide feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without any obligation to you.

The Services integrate with or rely on providers to function — for example, for payment processing, Sable Intelligence analysis, email delivery, and data sourcing. Your use of those integrations may be subject to the provider's own terms and privacy policies. For details on how we work with these providers and how your data is handled, see our Privacy Policy.

We are not responsible for the availability, accuracy, or practices of any third-party service. Links to third-party sites or services are provided for convenience and do not constitute an endorsement.

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, Pinkk disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that any analysis outputs will be accurate, complete, or reliable. You use the Services at your own risk.

Except as required by applicable law, our total liability for any claim arising out of or relating to the Services shall not exceed the amount paid by you to Pinkk in the 12 months preceding the claim. We shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, loss of profits, or loss of data, to the fullest extent permitted by law.

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or wilful misconduct; or (c) any other liability that cannot be excluded or limited by applicable law, including under the Consumer Protection Act 68 of 2008.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

You agree to indemnify, defend, and hold harmless Pinkk and its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of the Services.
• Your violation of these Terms.
• Your violation of any third-party rights, including intellectual property or privacy rights.
• Any content or data you submit to the Services.

You may stop using the Services and delete your account at any time using the in-product controls.

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, or if we decide to discontinue the Services. We will try to give reasonable advance notice of any planned discontinuation.

On termination, your license to use the Services ends immediately. Sections that by their nature should survive termination — including sections 9 (Intellectual property), 11 (Disclaimer of warranties), 12 (Limitation of liability), 13 (Indemnification), 15 (Governing law), and 16 (Changes to these Terms) — will continue to apply.

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to conflict of law principles.

If you have a dispute with us, you agree to contact us first and try to resolve it informally before starting legal proceedings.

If a dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the courts of the Republic of South Africa, unless mandatory consumer protection or data protection laws in your jurisdiction require otherwise.

Nothing in these Terms limits any non-waivable rights you may have under applicable law, including the Consumer Protection Act 68 of 2008 and the Protection of Personal Information Act 4 of 2013 (POPIA).

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice — such as via email or an in-app notification.

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you should stop using the Services and delete your account within 30 days of the change taking effect.